Saturday, September 1, 2012

Smitten Update

Hi, everyone. =) There are several things that I wanted to let you guys know:

1. I plan to restock my store next week sometime, probably Tuesday or Wednesday. I'll announce it here and on Facebook (www.facebook.com/smittenpolish) 48 hours prior to the store opening. I'm also sending out my first batch of inventory to Llarowe this week, so there will be a fair number of polishes available between those two sources. 

2. This next restock will not be a pre-order. I know you guys love pre-orders, but I'm going out of town to visit my family in a couple of weeks, and I just don't have the extra time that it takes to do all the spreadsheeting and invoicing that comes with a pre-order. I'm sorry about that. =\

3. I'm working on the final iterations of my fall and Halloween shades. My plan is to start mixing those after I get back in town and to start offering them for sale at the beginning of October. 

4. I'm running into supply issues with the colorants that are used in Bluebird, Pink Lemonade and The One on the Right. Those will be offered at this restock, but I can't make any guarantees about their future availability. I do plan to start working on reformulating those shades with other ingredients, but A) I'm not sure how well that will turn out and B) I don't know how long it might take. I apologize for that, but that's the nature of this business - sometimes suppliers just stop stocking things we've been using. 

5. For my customers in Australia - the issues with the post seem to have cleared up on their own. One of my friends in Australia who had ordered actually talked to AusPost, and they said that there was a large batch of mail from the US that had been accidentally diverted to the wrong state, hence the delays. All of those packages have found their way to their recipients now, so I think we're good!

And, as always, thank you all for your continued support of Smitten. It really does mean the world to me. ♥


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Wednesday, August 15, 2012

News about the restock

I managed to mess up the listings for Candy Kisses and Glass Elevator. If you had placed another order and then want to grab either one of those after the fact, I will be combining shipping and refunding you the difference. I'm so sorry for the hassle. Pin It

Monday, August 13, 2012

Smitten News and Updates

Hello, folks. I have some important bits of info for you.

1. For my Australian customers particularly, and all my international customers in general - I have had three packages now that I've sent to Australia that have either gotten delayed, returned to me, or have vanished to parts unknown. As stated in my shop policies, I'm happy to ship internationally, but once the items leave my hands, I really can't be responsible for what happens in transit. I'll happily replace bottles that are damaged, as well as send the correct color if I make a mistake and send the wrong one. As far as I know, there isn't an economical way to ship internationally with full tracking. I'm about to send a package to Australia via Priority Mail (at my own expense) to see if that arrives there any quicker and also to see if there's some tracking info that comes with that. If so, that might be a viable alternative. I'm really hoping to find something that will work without you guys having to spend triple the cost on shipping. But mainly I wanted my Aussie customers to know that there appears to be a problem somewhere along the way, and to let all my international customers know that I'm trying to find a solution.

2. The following shades will only be restocked until the end of this month: Lovely Lilacs, Fire and Blood, Huckleberry Pie, Moonbeam Dreams, Aquarius and Strawberry Tart.

3. The next restock of my Etsy store will be on Wednesday, August 15, at 6pm CENTRAL TIME. It will include all existing shades, including the Confection Collection, plus two new ones.


This one is Hillary's Dream. This is shown at 3 coats, but it also works well layered over black.






And this one is Candy Kisses, shown here at three coats. This one is a white base with pink and purple glitters.

I think that's all the news. Thank you all, as always, for the amazing support you all have been!


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Sunday, August 12, 2012

Lilacquer The Diva Plavalaguna

I love duochromes. Loooove them. The Diva Plavalaguna from Lilacquer's Fifth Element collection is my new favorite.


This beauty shifts from a beautiful green to a gorgeous azure blue. I had a really hard time capturing the shift, I think because the shift isn't as dramatic as some, but trust me when I say this polish definitely shows off two different colors.


The formula is top notch. What you see here is two super-easy coats. Dry time was excellent. I should also say that this polish looks smoother in person than it does in these photos. Macro shows off every little flaw, but in person my nails look smooth and metallic.


The Diva Plavalaguna is simply perfection. And now I must order several of the others from the Fifth Element collection. So beautiful!



Lilacquer polishes are available on Etsy here! Pin It

Friday, August 10, 2012

More invoices sent

I just sent out another batch of invoices. I'm now short two bottles of Pure Imagination, and I'm now waiting on the glitter to finish those. I'm hoping it'll come today. I really appreciate your patience. I didn't anticipate that one being quite as popular as it turned out to be! Pin It

Thursday, August 9, 2012

Quick Update

My lacquer base should be here tomorrow (happy dance), so the remaining invoices for the pre-order will go out as soon as I have the rest of the bottles of Pure Imagination made up. Once I get those orders handled, I'll be doing more mixing for another restock. =)
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Sunday, August 5, 2012

Starting Invoicing

Alrighty. Despite having a pulled muscle in my back (FYI - a box of 300+ polish bottles is heavy), I have all the pre-orders mixed except for 16 bottles of Pure Imagination. I need more lacquer base to complete those, which should be here this week. I'm going to start invoicing - don't freak out if you don't get yours and you ordered Pure Imagination! I won't invoice until I have the bottles actually made up. =)

Also! Remember to check your spam/junk folders. I had a few people whose invoices got stuck there last go round. Thank you all so much! ♥ Pin It